FAQs

Please enter your info on our website and we will send you a free quote.

Please enter your info on our website and we will send you a free quote. If you accept this quote our system will create a Work Order and you will be added onto our schedule.

We send an arrival text message when a crew is in route to your house.

All images will be sent as a text message to the phone number on the work order. Please make sure to use the phone you would like images sent to when requesting your quote.

We will send you an invoice via email and text message that can be paid online via Credit or Debit. We also have PO box that checks can be mailed to.

We much prefer you enter your info on our website. This goes directly into our office staff to build your quote.

No! The bulk of our clients are NOT home when we compete their cleaning. We always send before & after pictures of all work completed so there is no need to be home when we are there.

This is a difficult question to answer. We clean in order that clients book request while trying to keep trucks working in the same geographic location each day. Please know if you have accepted we have a Work Order in our system and will be there as quickly as we can. We have never lost or forgot a customer, we are just working through tickets in oder that they are requested. You will get a text message when a crew is in route to your property.

If you can yes, we flush each system with water when its available. If your water is off for the season we will still clean your gutters and we use a leaf blower to verify downspouts are open. Water is better but not absolutely needed.

Sometimes we hand scoop, sometimes we use a “Skyvac” which is an industrial vacuum designed for cleaning gutters, sometimes we use water, sometimes we use a leaf blower. Each home and gutter system have unique aspects and we try to use the method that is cleanest and safest for each property.

Yes, we preform minor repairs like adding hangers, re-pitching gutters, re-sealing seams, repairing small holes and adding downspouts, elbows and extensions. All repairs are billed as Time & Materials when onsite. We will NOT roll a truck to give an estimate on Repairs.

Yes, also billed as Time & Materials to be determined when onsite.

Please let us know when you request when you would like your cleaning completed. This info is added onto each Work Order and we do our best to accommodate each client request.

Yes, We are owned by the Berg family in Cedarburg. Our shop and facility where we keep vehicles and equipment is located near Downtown Milwaukee. We currently serve the entire Metro Milwaukee area.

We do our best to accommodate this request. Please understand we juggle hundreds of Work Orders and dozens of employees. We’ve built our system using Before & After pictures so clients know we are onsite and doing our job and prefer to use this vs trying to schedule a time to meet a homeowner. If you need to be home please let us know and we will add this onto the estimate and work order and do our best to meet you onsite.

Absolutely, we will make recommendations. If minor some can be repaired same day, if major we will provide separate estimate for you to review.

FAQs Grizzly